List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Plan for voicing a piano | 1.1 | Work health and safety (WHS) requirements, legislative requirements and workplace practices relevant to voicing pianos are verified and complied with |
| | 1.2 | Customer requirements are received, analysed and confirmed with appropriate personnel |
| | 1.3 | Communication with others involved with the work is established and maintained to ensure efficient work flow, coordination, personnel cooperation and safety |
2 | Prepare for voicing a piano | 2.1 | Tools, equipment and materials are selected consistent with the needs of the job |
| | 2.2 | Selected tools and equipment are checked for service ability and safety and any faults repaired and reported according to workplace practices |
| | 2.3 | Personal protective equipment is correctly fitted and used |
| | 2.4 | Piano is tuned and regulated to industry standards and customer requirements before voicing is commenced |
3 | Voice a piano | 3.1 | Correct posture for tuning is demonstrated which minimises fatigue and promotes muscular control |
| | 3.2 | Undesirable tonal qualities are identified using customer requirements |
| | 3.3 | Surface felt is reshaped to ensure a clean and square striking surface |
| | 3.4 | Hammers are needled, as required, to achieve particular tonal effects and to balance tonal response |
| | 3.5 | Hammers are reshaped after needling to ensure correct shape and surface texture |
| | 3.6 | Hammers are ironed or hardened, as necessary |
| | 3.7 | Final tonal quality is assessed against customer requirements and any adjustments made |
4 | Clean up work area | 4.1 | All tools, materials and other equipment are checked, cleaned and returned to their appropriate location. |
| | 4.2 | Work area is cleared and waste removed |
| | 4.3 | Workplace documentation is completed and filed |
Interpret work order and locate and apply relevant information
Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment
Identify materials used in the work process
Follow work instructions, operating procedures and inspection processes to:
minimise the risk of injury to self or others
prevent damage to goods, equipment and products
maintain required production output and product quality
Voice an upright and a grand piano
Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements
Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures
Avoid backtracking, work flow interruptions or wastage
Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity
State or territory WHS legislation, regulations, standards and codes of practice relevant to the full range of processes for tuning and voicing pianos
Organisational and site standards, requirements, policies and procedures for tuning and voicing pianos
Reading and interpreting workplace documents, including work orders, work instructions and operator instructions
Environmental protection requirements relating to the disposal of waste material
Established lines of communication and protocols
Knowledge of piano tuning and regulation methodologies
Types, characteristics, uses, limitations and preparation of materials and equipment used in piano tuning and voicing
Types of tools and equipment used to tune and voice pianos and procedures for their safe use, operation and maintenance
Relevant problem identification and resolution
Set-up and operation of tools and equipment used for tuning pianos
Storage systems and labelling
Procedures for the recording, reporting and maintenance of workplace records and information
Appropriate mathematical procedures for estimation and measurement
Assessors must:
hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors
have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification
be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.
Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.
Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.
Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.
Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.
Access is required to hand tools and equipment used in the tuning of pianos, safety and personal protective equipment, holding and supporting equipment, and upright and grand pianos.